Executive Assistant Skills

Overview

This course lays out the skills required to be an effective executive assistant. We show you how to work with your manager to maximize productivity and help you to refine your ability to manage both your own and other people’s time and resources. We study key administrative ‘soft’ skills that you need to succeed as an executive assistant.

The course then breaks down how to best manage meetings in regards to scheduling and communication. We examine tools of the trade such as email, office software and communication technology. We then explain how phone and voicemail etiquette can affect how people see you and your manager and should be used to make a good impression on those with whom you communicate.

The course wraps up by discussing what it takes to be an effective gatekeeper, a crucial skill for any assistant. We demonstrate how to filter calls and emails to preserve your manager’s time and concentration before we cover guidelines for handling confidential information. This course tells you everything you need to know to become a successful executive assistant. Being close to the action lets you learn from those above you, which can help you to move upwards yourself as you chase your professional dreams.