Fundamentals of Salesforce - Sales and Customer Relationship Management

Discover how Salesforce revolutionizes customer engagement and business operations with cloud-based solutions.

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Price: Free

Method: online

Duration: 1.5-3 hours

Certification: certificate

Review Count: 15

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Overview

Salesforce is a registered trademark of Salesforce.com, Inc., used here for educational purposes. This course is part of Exoexcellence Consultants' enterprise resource human capital management courses. The course imparts a fundamental knowledge of the Salesforce module.

It is an unimodal course that comprises three topics. The first topic introduces the services it provides. The second topic explains the Salesforce Market Analysis, Strategies, and Configuration. In the third topic, you will learn about how Salesforce optimizes data management, practical tips for its management, and how to navigate Salesforce AppExchange.

As mentioned, the course imparts fundamental knowledge of Salesforce, so you will learn only the essential concepts incorporated in Salesforce. After completing these three topics, you can build firm foundations in Salesforce modules and consider yourself ready to work on its practical aspects.

Certification

certificate

Exoexcellence Consultants

Description

This free online course helps you understand Salesforce, its various cloud services, and effective customer relationship management aligned with business goals.

Requirements

This course has no formal entry requirements. It is open to anyone with an interest in the topic. Basic literacy and internet access are all you need to get started.

Career Plan

This course can help you progress into roles such as Business Analyst, Operations Manager, Project Coordinator, or Entrepreneur. Business skills are valued across every industry and can accelerate your career at any level.