Diploma in Communication Skills

Overview

This free course begins with the fundamentals of communication, such as communication channels, interpretation, and barriers to effective communication. You will also explore the basics of body language, and examine how context can influence how you communicate. You will also examine the crucial aspects of conversation such as listening, speaking and the importance of silence.

You will then be shown techniques to help improve your ability to listen, as well as how to improve your ability to speak considerately and politely. The importance of culture, context, and body language will also be discussed. You will also explore the basics of visual and aural perception, and learn about how perception can impact your communicative relationships. The course will also cover important concepts of non-verbal communications such as space and gestures, and how to interpret facial expressions effectively.

Finally, the course will focus on how communication styles can vary according to group dynamics and how to handle conflict. You will also be introduced you to the basics of persuasion and the role it plays in negotiation. These skills will be a great boost to both your personal and professional development. Start your next learning journey, today.