Diploma in Hospitality Management Including English Language Studies

Overview

This course teaches you key skills required to work in hospitality management, and about the functions of different hotel departments. The course begins by introducing you to the nature of hospitality, including the relationship between the hospitality sector and tourism, various types of accommodation and different types of hotel guests and meeting their requests. Next, the course teaches you about hotel management and the organization of hotel departments, their functions and the roles involved. The course also covers food and beverage services and its relationship to other hotel departments. 

Next, the course moves on to teach you how to create a comparative form of one-syllable and two-syllable English adjectives; vital for recommending and comparing dishes. You will also learn how to form the passive voice of a sentence and use it for describing restaurant dishes. This is important because it helps diners focus their attention on the food. You will also learn that on many English restaurant menus there are French words and phrases, so the staff must also be familiar with some French terms to describe certain dishes.

Finally, the course teaches the steps involved in checking a guest into a hotel. You will learn how to greet guests, make confirmations, and ask for personal identification and payment. You will also learn how to provide room keys and numbers, as well as give directions. You will then learn the steps involved in checking a guest out of a hotel. This course will be of great interest to any learner who would like to gain employment or progress their career in the hospitality sector so start your learning today.