Controller (Strategic Finance & Operations) – Worldwide Remote

Job Description

HelpGrid is seeking for a Controller to take full ownership of financial clarity, reporting integrity, and business insight across the company. This is not a traditional controller /accounting role. In this role, you will act as the financial operator of the business, owning the accuracy of the numbers, improving how they are structured, and translating financial data into clear, actionable insights for leadership. This position is best suited for someone who understands both accounting fundamentals and operational finance, and who thrives in fast-moving environments where they are expected to think, challenge, and advise; not just report. Key Responsibilities Financial Ownership & Close Oversight Review and validate monthly financial statements prepared by the centralized finance team. Ensure revenue, commissions, and operational costs are accurately categorized and aligned with business reality. Maintain full confidence in the integrity, accuracy, and consistency of financial data. Own and improve the month-end close process, driving efficiency, speed, and accuracy. Identify discrepancies, inconsistencies, and unusual financial trends, and drive resolution proactively. Financial Reporting & Visibility Build and continuously improve financial reporting structures for leadership. Analyze profitability across services, clients, and business verticals. Provide clear insights into revenue drivers, cost structure, and operational margins. Ensure reporting evolves alongside company growth and increasing complexity. Business Partnering & Operational Finance Partner closely with the CEO and leadership team to provide actionable financial insights. Translate accounting data into clear explanations of business performance and key drivers. Help leadership understand what changed, wh