Field Service Technician - Lebanon, New Hampshire

Job Description

Field Service Technician – Lebanon, New Hampshire Department: Service – Field Service Employment Type: Permanent – Full Time Location: United States/Field based Reporting To: District Service Manager Compensation: $25.00 – $30.00 / hour Description ROLE PURPOSE As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $25 – $30 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. WORK SCHEDULE: Days: Monday – Friday Time: 8am – 5pm or 9am – 6pm Main Responsibilities Ensure overall customer satisfaction Diagnose system problems and make repairs Keep customer apprised of progress during maintenance or a down system situation Complete machine installations, Engineering Change Notices tha