General Manager(04375) 2065 W. Power Plant Pkwy

Job Description

Job Description SUMMARY: The General Manager has the responsibility for overseeing the daily operations of a single restaurant. The General Manager will provide overall leadership and supervision over operations, the store team members and will be held accountable to achieving operational standards, food safety, profitability and creating an inclusive and engaged environment. RESPONSIBILITIES (50%) Manage Store Operations and Drive Results Manage P&L to meet operational goals and budget including EBITDA, ADT, OER, PCYA, CSAT, Food, Labor and more. Manage and improve service times Ensure store is meeting operational excellence at all times; complete self-operations evaluation reports, and train in-store managers on process to ensure food, safety, etc. are up to meeting or exceeding standards Track and monitor CSAT and make operational adjustments Drive top-line sales and bottom-line results through local store marketing, new customer acquisition and orders and customer loyalty Manage food and labor to goal and identify opportunities to correct waste Set and communicate store goals with in-store managers and team Lead and delegate responsibilities and tasks, leveraging each team member’s strengths (i.e. prepping food, cleaning/sanitation, stocking boxes, etc.) Ensure store is operating efficiently during all business hours, including being fully prepared for open, rush, and close Oversee inventory management and food safety to ensure accuracy and efficiency; ensure employees are following procedures for shelf l