General Manager/ Operating Partner

Job Description

Position: General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in’s operations and employees. Essential Job Duties: Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees Manage drive-in employees’ compensation levels pursuant to company guidelines Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience Manage opening and/or closing duties Handle and properly escalate guest issues/concerns Handle and properly escalate employee issues/concerns Manage, plan, forecast, and adjust the drive-in’s food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service Lead regular team meetings to ensure employees are focused on operational standards and guest service Manage and maintain all drive-in recordkeeping Prepare and maintain all necessary operational reports Develop, implement, and manage action plans regarding local marketing and business performance Ensure proper maintenance of drive-in and equipment Supervise and manage vendor performance Comply with and enforce all company policies, procedures, and operational standards Ensure compliance with all applicable federal, state, and local laws Manage regular cleaning and sanitation duties pursuant to operational standards Regular attendance ADDITIONAL DUTIES: As ne