Operations Supervisor

Job Description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… The Operations Supervisor is responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. Role also ensure that the entire process meets customer and internal requirements and completed in an organized, efficient and safe manner. Key Accountabilities: Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments. Implements and directs quality control for all operational areas. Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations. Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc. Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation