Senior Product Experience Manager

Job Description

Your mission To strengthen our team, we are looking for a SENIOR PRODUCT EXPERIENCE MANAGER who is a versatile, high-impact role designed for a builder who thrives in fast-moving environments. This is a pinch hitter position where you’ll work across consumercacing features, internal tooling, and partnerfacing experiences as the product and team take shape. Your profile The Senior Product Experience Manager sits at the inrersection of product strategy, commercial execution & partner success. This role combines the mindset of a product lead, the fluency of a sales engineer & the empathy of client service to ensure partners understand, adopt & succeed with L1VE’s offering. You will work closely with commercial teams during the sales process to translate L1VE’s capabilities into clear partner value, then own the transition into defining partner-specific product requirements, delivery expectations & ongoing feedback loops. Your work ensures that partner confidence over time without fragmeting the core product. End-to-End Product & Event Delivery Establish and run the Operating model that ensures product, features & L1VE events are delivered smoothly & consistently Own launch readiness for L1VE experiences, including timelines, dependencies & go/no-go criteria Systems, Workflows & Rituals Design & maintain planning, prioritization & delivery workflows across pods Define & run core rituals (planning, reviews, retrospective, post-event learnings) Create clarity around roles, handoffs & decision-making L1VE Ops Enablement Partner cloesely with Production to operationalize L1VE event readiness Develop & maintain event playbooks by vertical Ensure cross-functional coordination during L1VE moments & post-event follow-up Measurement & Outcomes Define what “success” looks like for launches & events in partnership wit