Shopify Growth Lead - Retention & UGC

Job Description

Shopify Growth Lead for D2C ecommerce brands (UGC, reviews, retention) 82DASH is on a mission to help Shopify brands collect real, authentic content directly from their customers – turning everyday buyers into their most powerful growth channel. We’re building a platform that helps ecommerce brands collect UGC, customer reviews, and feedback, while driving retention and repeat purchases through rewards. We’re now looking for a Shopify Growth Lead to own how D2C ecommerce brands use 82DASH to drive retention, increase repeat purchase, and turn customers into content creators – from strategy to execution. Tasks Own onboarding for Shopify brands – from install to first live UGC campaign Work directly with founders and ecommerce teams to identify growth gaps across retention, reviews, and customer content Design and launch post-purchase flows that drive UGC / CGC, reviews, and repeat purchase Build and optimise retention flows using rewards, Wallet passes, and incentives Increase volume and quality of customer content across photos, videos, and reviews Analyse campaign performance across brands and turn insights into repeatable growth playbooks Identify opportunities to improve conversion, retention, and LTV through customer content Feed merchant insights into product to shape features around real ecommerce needs Requirements Experience working with Shopify brands or within D2C ecommerce Strong understanding of UGC, customer reviews, and content-driven growth Proven ability to drive retention and repeat purchase in ecommerce Experience building post-purchase or lifecycle flows that convert Comfortable working directly with founders and ecommerce operators Strong grasp of ecommerce metrics – conversion, retention, LTV Experience with rewards, loyalty, or incentivised engagement is a plus Clear, practical communicator with a bias to action Comfortable in