Deposit Quality Control Specialist

Job Description

Description POSITION SUMMARY: The Deposit Quality Control Specialist ensures the accuracy, completeness, and compliance of Deposit account documentation and processes across the Bank. This role performs quality control reviews of checking, savings, certificate of deposit (CD), HSA, and IRA accounts to validate proper account setup, disclosures, and regulatory compliance. The specialist safeguards the Bank by identifying exceptions, ensuring data quality, and supporting regulatory readiness through ongoing monitoring and reporting. While the primary focus is Deposit-related quality control, the position also supports Mortgage/Consumer loan QC and Commercial/Ag QC functions on a backup basis to ensure continuity within Shared Services. OBJECTIVES OF THIS ROLE: Conduct thorough QC reviews of Deposit accounts to validate documentation accuracy, compliance, and policy adherence. Support compliance with BSA/AML, CIP, CDD, Reg D, Reg E, and other deposit-related regulations. Ensure deposit account records align with data governance and quality standards. Provide timely reporting on deposit QC findings, exceptions, and trends. Collaborate with Deposit Services, Retail, and Shared Services leadership to reduce errors and improve accuracy. Provide cross-functional backup support for Mortgage/Consumer QC and Commercial/Ag QC. RESPONSIBILITIES: Deposit Quality Control Review new account documentation (checking, savings, CDs, HSAs, and IRAs) for accuracy and completeness. Validate that CIP, CDD, KYC, and OFAC requirements are satisfied for all new and updated accounts. Monitor for Reg D violations, overdraft protection sweeps, non-posts, and dormant/inactive account activity. Validate proper account setup in core and digital banking systems. Perform QC on escheatment proce