Service Team Leader

Job Description

Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out. Position Summary The Service Team Leader is responsible for Hygiene duties which include, but are not limited to driving to client sites and provide delivery and collection service of ladies’ sanitary disposal units, clean and detail the washroom fixtures (sinks, toilets, urinals, etc.), delivery of washroom products such as soap dispensers, air care and more. The incumbent will act as a resource of best practices for coworkers and ensure the efficient operation of the facility. Duties and Responsibilities Under the supervision of the Service Manager, the duties and responsibilities of the Service Team Leader include, but are not limited to, the following: Assist in training, coaching and development of 10+ Hygiene Technicians Provides formal feedback on an ongoing basis and in the annual performance evaluation process to identify and develop talent; Provides support to Service Managers through inspections and audits of completed service sites Provides in-field and office support to Service Manage