Substitute Specialist

Job Description

Overview POSITION TITLE (Oracle title) SUBSTITUTE SPECIALIST WORKING TITLE Substitute Specialist SCHOOL/DEPARTMENT Human Resources-Talent Acquisition LOCATION Crossroads III, Cary, NC PAY GRADE Noncertified Grade 26 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is available for a hybrid telework workweek POSITION PURPOSE: Oversees substitute teacher applications and reactivations according to minimum eligibility requirements while following an established substitute teacher hiring process. Completes the annual renewal process for substitute teachers; oversees substitute teacher information in the substitute teacher management system (currently Absence Management), ensuring information is updated and accurate. Manages and compiles reports, data, and statistics related to substitute teachers. Provides quality Human Resources support and assistance to schools, substitute teachers, Human Resources administrators, and applicants. Ensures operations of the substitute office runs effectively and efficiently while taking the initiative to recommend changes to processes as well as solutions to issues that may arise, as necessary. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Considerable knowledge of school operations; Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, Power Point; Google Apps; Excellent customer service and interpersonal skills; Ability to communicate clearly and concisely both