Account Executive, SMB

Job Description

About Digitail Digitail is the AI operating system for modern veterinary clinics. Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin. Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams. Digitail brings ten-plus tools into one intelligent platform, with built-in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them. What You Will Do Own full-cycle sales conversations from first call through close Be a trusted advisor with clinic stakeholders and decision makers Run focused, workflow-based demos that connect clinic pain to real outcomes Translate operational friction into business and clinical impact Guide buyers to a clear decision using a consultative, structured approach Follow up with consistency and purpose to maintain momentum Become an expert in our product and the industry so that you can advise clinic owners in a high-trust manner. Collaborate with clinic staff and decision makers to align their goals and objectives with our product capabilities. Collaborate closely with our onboarding team to deliver a seamless launch of product to our clients. Own pipeline management, forecasting, and over achieve revenue performance How You Think & Solve Problems Curious and discovery-driven, with a bias toward understanding the why before jumping to solutions Naturally interested in how tools, systems, and workflows actually work under the hood Focused on workflows, outcomes, and decision risk — not just features or checklists Motivated to solve problems deeply rather