ED Associate

Job Description

Job Description Registers patients to ensure data collected is correct for the purpose of hospital record and billing. Performs clerical and communication functions for optimal operation of department. Coordinates activities with other departments. Functions as a receptionist to greet and assist guests entering the unit. Serves as a primary resource in providing information and facilitating services in the Emergency Department. Performs patient registration, billing, exit and clerical support activities. Job Responsibility * Performs admission/registration, pre-admission/pre-registration, and co-pay collection process and financial functions. * Performs reception functions. * Performs Order Entry functions. * Performs collection functions * Serves as a backup to other staff members (escorting patients to other areas, delivering medical records to other areas, obtaining test results, etc.), as required.Serves as a primary resource in providing information and facilitating services in the Emergency Department. Greets patients, visitors and employees to the Emergency Department and overall facility in a courteous and friendly manner. Assists medical staff, other hospital departments, physicians, affiliates, patients and their families with requests for information and services. Provides interpretation of regulations to patients (i.e visiting hours, patient services, etc.). Provides information regarding facility regulations and services. Answers telephone calls and takes messages, responding with appropriate department protocol. Provides facility rules and regulations, upon request. * Performs administrative functions to facilitate patient registration. Interviews patients/significant others and obtains all relevant demographic and insurance data. Obtains necessary signatures and makes copies of relevant documentation.