Event Usher

Job Description

SGA Lists, LLC – Now Hiring Ushers for Exceptional New York City Venues Start Date April 8th and 9th, and throughout the spring and summer   Work Night, Weekend, and Days – Many shifts available. About Us: SGA Lists, LLC is a hospitality-focused staffing group based in Saratoga Springs, NY. We are a nationally recognized staffing firm building our New York City team, with a passion for creating outstanding guest experiences. If you enjoy helping people, delivering top-notch service, and thriving in a fast-paced environment, we want you on our team. The Role Position: Usher Locations: Theaters, stadiums, and concert halls across New York City Overview: You will manage guest experiences by scanning tickets, directing seating, answering questions, and ensuring a safe, welcoming environment. You’ll represent SGA with a positive attitude, professionalism, and a commitment to excellent service. Key Responsibilities: Customer Service: Greet patrons, distribute programs, guide guests to seats, and provide direction as needed. Safety & Security: Monitor crowds, enforce house rules, assist with emergency evacuations, and communicate clearly with guests. Ticket Verification: Scan or check tickets at entry points, confirm valid admissions, and troubleshoot entry issues. Guest Assistance: Respond to inquiries about venue facilities, showtimes, accessibility, and seating options. Team Collaboration: Work with venue staff and fellow ushers to maintain smooth operations and an enjoyable guest experience. Requirements & Skills: Communication: Strong verbal skills; able to interact warmly and professionally with guests, coworkers, and supervisors. Physical Stamina: Ability to stand, walk, and climb stairs for extended periods; maintain energy during long shifts. Availability: Regular e