Bilingual Assistant Client Care Coordinator

Job Description

Discover a role that makes every day rewarding. By joining us as an Assistant Client Care Coordinator, you’ll be part of a team that improves lives through the home-based care they provide. We are looking for a service-oriented professional to assist our office full time with projects and daily operations, Monday – Friday from 9 am – 5:30 pm. Our employees enjoy some excellent benefits: Dental insurance Paid holidays Employee discounts Paid time off Vision insurance Essential Functions: Assists in new client enrollment / intake. Operates the switchboard as a backup to receive all incoming calls. Identification of resources to address client’s health, daily living, and safety needs. Assist with performing administrative tasks associated with service to clients including scheduling, logging, documenting all appointments and services; provide information, notices and regular communications with clients and designee. Providing and reviewing plan of care assignment to the caregivers. Regular telephone contact or schedule home visits per the client’s Service Agreement. Coordinate with client, Home Health RN and or Pharmacy with medication set ups and coordination reminders. Assist in monitoring client well-being, recommending resources and solutions as appropriate. Liaison and coordination with family members, designees, and providers. Creating and maintaining the client’s personal health care record. Fulfilling all tasks in a thorough, timely, and reliable manner. Completes other assignments as requested and assigned. Participate in the rotating after hours on-call schedule. May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and abili