Temporary Aftercare Associate (Bilingual – Spanish/English)

Job Description

About Us Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we’re building the tools, systems, and teams to make that possible. Our Culture At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there. We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared. We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home. The Role Anthos|Home is seeking a Temporary Aftercare Associate to support the Aftercare team during a period of increased volume. The Aftercare Associate will work on a team reporting to the Aftercare Supervisor. In this role, the Aftercare Associate serves as a warm, responsive first point of contact for Participants after they move into their new home, providing front-line phone support and consistent monthly outreach to help ensure housing stability after placement. Aftercare at Anthos|Home is light touch and housing led; this role focuses on responsive customer service, accurate information, and reliable proactive check-ins, escalating more complex needs to an Aftercare Specialist. This is an opportunity to make a direct, meaningful impact in the lives of New Yorkers working toward stable, permanent housing. Key Responsibilities