Outreach and Enrollment Specialist, Tampa Campus

Job Description

Overview Who We Are: National Louis is a 135 year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and asks how do we become more “student ready” so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family. What You Will Do: This position will be responsible for executing the Enrollment and Outreach strategic plan to meet and exceed new student enrollment goals. As such, primary job functions for this position include: 1) building relationships with school and outside organization partners 2) participating and conducting local and regional recruitment events and 3) working with students to ensure they successfully move through the enrollment process. Essential Responsibilities Maintains a high level of knowledge regarding program and the enrollment process and is able to communicate, both orally and in written form, NLU’s admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities with any prospective students as well as stakeholders. Contacts prospective students and determines their educational need. Assess and promptly responds to the needs and concerns of prospective students, via email, social media, phone and in person. Monitor systems tasks list to ensure all inquiries and tasks are completed in a timely manner. Meet or exceed high contact strategy plan. Prepares reports of activities and tracking of prospects’ and suspects’ inquiries, applications, and student outcomes up to and including enrollment.