Warehouse Technical Trainer

Job Description

## Join our Team Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position. About this opportunity The Technical Trainer reports to the Production Training Manager within the Operations team at the US 5G Smart Factory. This role is essential to developing the front-line workforce by facilitating knowledge sharing, cross-functional communication, safety practices, and collaborative problem-solving to enhance efficiency and effectiveness. Success requires strong communication abilities, leadership skills, training expertise, technical knowledge, and a commitment to safety and compliance within a dynamic manufacturing environment. This position supports the Warehouse functional area, working night shift—Monday through Thursday from 5:30pm-4:00am. What you will do * Deliver targeted and general training to operators within the assigned functional area * Train, coach, and mentor team members to build capabilities and support continuous process improvement * Create training solutions in collaboration with supervisors, engineers, quality leads, operations management, and Learning Experience Designers * Work with Subject Matter Experts to validate the skills and expertise of operational employees * Ensure all programs and processes align with industry best practices, including ISO competence standards and Ericsson Environmental Health & Occupational Safety requirements * Maintain training plans, content accuracy, and reporting through the Learning Management System * Coordinate and communicate training schedules with stakeholders, operations leadership, production planners, and the training team * Maintain training equipment, including laptops and specialized tools or materials * Represent operator perspectives during work instruction reviews to ensur…