Customer Service Representative

Job Description

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high performance radio frequency (RF) and microwave applications. With design, sales and manufacturing locations in over 30 countries, Mini-Circuits’ products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement and imaging applications, including military communication, guidance and electronic countermeasure systems, commercial, scientific, military land, sea and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits’ sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, sales representatives, as well as through our extensive web site. Position Summary : The Customer Service Representative (CSR) is a learning‑oriented, support‑focused role within the Inside Sales organization. The position is responsible for performing essential administrative sales and customer support tasks while developing foundational knowledge of products, systems, and sales processes. This role supports the Inside Sales Teams through transactional execution and guided exposure to account‑related activities. The role is designed to build readiness for future roles; advancement is encouraged and is based on demonstrated readiness, performance, and business needs. Salary Range: $18.00 – $20.00 Job Function: Process and execute customer orders and quotations in accordance with departmental procedures Handle incoming internal and external customer calls and inquiries Provide general customer service and sales support