Retail Sales Lead

Job Description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30 countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of a part-time Sales Lead ready to contribute to our continuous expansion across the United States. This person will be responsible for store opening and closing operations, ensuring that all store operations in the store are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and should be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Supervise the sales floor of Pop Mart employees setting expectations, goals, and motivating team Act as the leader on duty in the store when SM/ASM are not present, focused on delivering results while enabling a positive customer and employee experience M