Assistant Manager

Job Description

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager must follow standard operating policies and procedures. Essential Job Duties: Train, manage, direct, coach, lead, and assign drive-in employees during shift Lead and manage drive-in operations during shift to provide an optimal guest experience Manage staffing levels during shift Perform opening and/or closing duties Handle and properly escalate guest issues/concerns during shift Handle and properly escalate employee issues/concerns Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service Assist with preparation and maintenance of drive-in records Comply with and enforce all company policies, procedures, and operational standards Ensure compliance with all applicable federal, state, and local laws Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards Regular attendance ADDITIONAL DUTIES: Move and stock food product weighing up to 50 pounds Perform other job-related duties as a