L&D Project Management Lead

Job Description

How We Work At Chick-fil-A Chick-fil-A, Inc. (‘Chick-fil-A’ or ‘the Company’) Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Overview The Learning Enablement Team is responsible for aligning and serving Learning & Development projects through the deployment of shared services, including but not limited to Project Management. This team is also responsible for stewarding the strategy and implementation of the operating model for the learning function. This role will be responsible for leading multiple, concurrent projects as part of the Field learning, Staff learning, and Learning Operations annual plan. This role is responsible for enabling most strategic learning project teams through effective consultation on project management tactics, tools, and support levels to fuel health and performance across and within L&D. This role is expected to have understanding and experience with a broad spectrum of teaming/management strategies and approaches (Scrum, Kanban, Project Management, Lean, Innovation, etc.) to enable learning programs, products, and experiences. Responsibilities Lead teams through the application and implementation teaming/work f low methodologies to enable effective and efficient management of L&…