Room Service Server

Job Description

Pay Starting at $12.00- $12.975 From basic benefits to added advantages, The Westin National Harbor does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plan options, Competitive Paid Time Off, Volunteer Opportunities, Travel Discounts, and more Overview: The Room Service Server serves meals to guests in their rooms in a prompt and professional manner. He/She will take orders and serve food and beverages to hotel guests in their hotel rooms. Potential Career Paths: F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager – VP of Food & Beverage Key Duties & Responsibilities: Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in Room Service Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. Maintain complete knowledge of designated glassware and garnishes for drinks. Maintain complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices. Maintain complete knowledge of guest room layout, locations and room numbers/names. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain knowledge of P.O.S. and manual systems. Answer Room Service phone within 3 rings, using correct salutations and telephone etiquette. Complete opening side duties as assigned: a) Check quality and amount of all Room Service stock and supplies using checklist. b) Fold/stack Room Service napkins. c) Requisition all necessary supplies and transport from