Senior Site Reliability Engineer

Job Description

SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams — SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Senior Site Reliability Engineer at iManage Means… You are an engineer, a builder, and a systems thinker. You’ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine deep technical judgment with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world’s most privileged data. You uplift those around you, act as a subject matter expert, mentor others, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You’ll engage in and often lead architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization. As a Senior SRE, you’ll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You’ll be a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. We’re seeking senior software and systems engineers specializing in reliability and platform services