Staff Software Engineer, Monetization

Job Description

TL;DR — Why This Role Matters We’re hiring a Staff Engineer to define and own the technical foundation of how Scribe monetizes. That means pricing infrastructure, entitlements, provisioning, customer and org hierarchy, packaging, and the revenue operations systems that tie it all together. You’ll set the technical direction for mission-critical infrastructure serving 5M+ users and 600K+ organizations, anchor the billing engineering team, and co-own the monetization strategy from an engineering standpoint. The problems are company-level. The ownership is real. And the platform you build will directly shape how Scribe prices and delivers its product for years. About the Role Scribe has a working billing system and a growing enterprise business but the platform needs to evolve beyond what it is today. We’re migrating infrastructure, hardening reconciliation, and expanding the definition of “billing” into pricing, entitlements, provisioning, and revenue operations. This role exists to design that next system, not maintain the current one. The goal is to build systems that determine what customers pay and what they can access should be the most reliable, extensible, and well-understood in the company. The problems are genuinely hard. Scribe’s pricing model is evolving from simple seat-based subscriptions toward hybrid contracts combining seats, usage, and enterprise-negotiated terms and the systems that support that need to be redesigned, not patched. Entitlements need to map cleanly to product access across a growing set of SKUs without becoming a maze of special cases. Billing state, product state, and financial reporting run across async systems that must stay consistent under partial failures and retries. And we’re doing some of this while migrating legacy infrastructure without disrupting the Finance close process. Correctness isn’t a nice-to-have here it’s the definition of done. In this Staff IC role you will set technical direction and raise th…