Technical Operations Engineer (f/m/d)

Job Description

8tree – the global leader in AR-enabled 3D precision surface inspection tools – is hiring for the role of Technical Operations Engineer at our US office in Dallas, Texas. Strong work ethic, uncompromising integrity and technical curiosity are non-negotiable pre-requisites. Opportunity for significant long-term career growth within the company’s agile and fast-paced engineering & operations teams. Competitive salary, paid time off and industry-leading benefits (medical, dental, vision and retirement). 8tree’s application-specific tools are completely self-contained hardware + software systems that work as easily as taking a photo. Our customers include the world’s leading aerospace, aviation and wind-turbine blade companies. Our tools empower operators with enhanced quality and reliability, thereby improving safety and efficiency in their industrial workflows. Tasks Perform ISO 17025 accredited calibration of 8tree tools in-house and at customer sites across the Americas Oversee daily laboratory operations, including inventory management for customer systems or internal systems & supplies, lab organization and cleanliness, and lab procedures Manage general office operations, including organization, cleanliness, and supply replenishment Manage shipping and logistics administrative tasks, including coordinating shipments and handling customs documentation Ensure orders that are to be fulfilled from US are scheduled, organized, and fulfilled Adhere with strict compliance to established Standard Operating Procedures (SOP). Proactively drives process improvements when gaps are identified Maintain up-to-date and accurate databases, records, and documentation Assist in vendor enrolment activities, including technical and administrative documentation Support internal team with online demonstration of product to end customer Support customer with remote and onsite troubleshooting, system diagnostics, and repairs Requireme