Dental Office Administrative Position
healthcare
Job Description
Job Opening at OG Dental: Dental Office Receptionist OG Dental, a leading provider of comprehensive dental care, is excited to announce the availability of a career opportunity for an enthusiastic full-time Dental Office Administrator. This role is perfect for individuals passionate about healthcare and who thrive in a bustling environment, ensuring efficient administrative operations in a dental office setting. Please note, this position is based in our main office and is not eligible for remote work. The successful candidate will join a dynamic team committed to delivering exceptional dental care and superb customer service. As the forefront of clinic interactions, you will play a vital role in shaping our patients' experiences, making it essential for you to embody dedication and professionalism in every task you handle. Duties and Responsibilities Greet visitors and patients, ensuring a welcoming and professional entrance to the clinic. Answer phone calls, text messages, emails to manage appointment scheduling and handle patient inquiries with an uplifting demeanor. Maintain patient records with high levels of accuracy and confidentiality in accordance with HIPAA standards. Collaborate with dental professionals and other staff to streamline patient care and office procedures. Handle email correspondence with suppliers, patients, and insurance companies, and ensure timely responses. Participate in regular staff meetings to discuss improvements in patient care or office protocols. Engage in continuous learning about current dental practices and administrative processes to support office efficiency and effectiveness. Coordinate with dental staff to ensure smooth operation of all front desk responsibilities. Manage multiple administrative tasks including but not limited to scanning, faxing, mail distribution, and filing. Requirements Proven experience in a customer service role, with a record of enhancing customer satisfaction. Hig
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