Account Manager, Workers' Compensation (Entry Level)

Job Description

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Account Manager provides administrative and production support to the New Business Brokers within the Workers’ Compensation department. This role is responsible for supporting the end-to-end new business submission process, ensuring accuracy, timeliness, and compliance with internal procedures and carrier requirements. The position operates in a fast-paced, high-volume environment and plays a key role in supporting revenue generation and operational efficiency. The Account Manager will work a hybrid schedule in our Atlanta, GA office Responsibilities: Support brokers with the intake, review, and preparation of new business Workers’ Compensation submissions Input and maintain submission, quote, and policy data in agency management and carrier systems Coordinate with retail agents to obtain required documentation, loss information, and supplemental material Track submission status, follow up with carriers and agents, and maintain organized workflow queues Assist with quote preparation, binding documentation, and initial policy file setup Ensure electronic files are properly documented and maintained in accordance with record-keeping requirements Respond to internal and external inquiries in a tim