Case Manager - Humanitarian Response - Arizona

Job Description

Summary:  The Workforce Group, a LEMOINE company, is seeking experienced and compassionate Humanitarian Response Case Managers to support individuals and families returning to the U.S. during federally activated emergency operations. Working under the direction of the Office of Human Services Emergency Preparedness and Response (OHSEPR), Case Managers operate within Emergency Response Centers (ERCs) or other designated facilities to conduct needs assessments, provide triage services, and connect clients with essential resources. This position plays a vital role in safeguarding the dignity, well-being, and stability of individuals in crisis. These emergency response centers function 24/7 with shifts lasting up to 12 hours, necessitating flexible scheduling and extended hours to meet operational demands. Location:   Varies by Deployment (Emergency Response Center or Designated Site) Duties and Responsibilities: Conduct intake interviews and assess individuals and families for program eligibility. Triage clients based on urgency and level of need. Develop and implement individualized service plans, including referrals to appropriate agencies and support services. Coordinate interpreter or translation services when language barriers are present. Maintain accurate and confidential case records in accordance with federal guidelines.