Client Manager

Job Description

If you’re looking to grow in the world of art, furniture and fine art logistics and you have a passion for it, then we may have the perfect role for you! We are seeking a talented and driven Client Manager to join our organization. The ideal candidate will be a dynamic professional with flawless attention to detail, excellent communication, and project management skills along with the ability to provide world-class service to our exclusive clientele. The ideal candidate must understand exceptional customer service and must have a track-record exuding such understanding. The role is ideal for those who have a passion for engaging and listening to clients to understand their needs, life events and logistics aspirations. As a Client Manager, you’ll foster relationships with clients to fully understand their priorities, identify and recommend solutions to help clients achieve their goals. You will coordinate internal and external resources across teams and within our Customer Relationship Management system. Additionally managing projects and providing guidance to other members of the Client Services team for all aspects of the job from; International shipping compliance and regulations; planning and pricing through execution; ensuring successful delivery of services, as well as ensuring client services engagements/activities are logged via CRM, where applicable. Required Skills: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building, and nurturing strong relationships. Displays passion, commitment and drive to deliver an experience that clients value. Is confident in identifying solutions for new and existing clients based on their needs. Is comfortable in your ability to actively contact clients by phone. Communicates effectively and confidently and is comfortable engaging all clients. Ha