Front Desk Concierge (Part-Time / Weekend)

Job Description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Boston, MA. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shift: Part Time Position Requirements Excellent verbal and written communication skills Excellent problem-solving skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner Have at least two year of hospitality experience Possess amazing interpersonal skills and exceptional guest service abilities Be organized, proactive, productive and self-motivated showing a positive attitude Maintain a neat and professionally well-groomed appearance Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities Greet and direct residents and visitors with a pleasant attitude Exceed residents’ and guests’ expectations by providing anticipatory service and ensuring smooth accommodations Cultivate and retain cohesive relationships with residents, vendors and contractors Professional telephone etiquette and message delivery Accurately log guest packages, ensure timely delivery and perform