Receptionist

Job Description

GREAT OPPORTUNITY FOR AN INDIVIDUAL LOOKING TO BREAK INTO THE PROPERTY MANAGEMENT FIELD! The Receptionist serves as the first point of contact for homeowners, residents, vendors, and visitors. This position provides professional customer service, manages front office operations, and supports the administrative functions of the Homeowners Association. The Receptionist helps ensure smooth daily operations by handling inquiries, maintaining records, coordinating communications, and assisting management staff. Essential Duties and Responsibilities: Greet residents, homeowners, vendors, and guests in a courteous and professional manner. Answer and direct incoming phone calls, emails, and correspondence. Respond to general inquiries regarding HOA policies, procedures, amenities, and community events. Maintain resident records, contact information, and association files. Assist with preparing and distributing community notices, newsletters, and meeting materials. Schedule appointments, meetings, and facility reservations as needed. Receive, sort, and distribute incoming mail and deliveries. Process homeowner requests, work orders, architectural applications, and service inquiries. Coordinate with vendors, contractors, and maintenance personnel. Assist with data entry, filing, scanning, and document management. Support board meetings by preparing sign-in sheets, agendas, and meeting packets. Maintain confidentiality of homeowner and association information. Perform other administrative duties as assigned.

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