Resident Aide

Job Description

Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and non-residential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short- and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. Barrier Free Living is seeking qualified applicants to join the team. The Resident Aide is responsible for assisting in the maintenance of a secure and safe work environment for staff, residents, and visitors. RESPONSIBILITIES: Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents, and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors. Assist in monitoring compliance with fire and other safety regulations related to the facility. Maintaining courteous, professional, respectful interactions with all residents, staff, and guests. Must demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook. Assist in addressing and following up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed. Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents. Complete light housekeeping tasks, at the request and direction of the Shift Supervisor. These tasks may include, but are not limited to, sweeping, mopping, trash rem