Service Technician

Job Description

Department: Supply Chain Reports To: Café Equipment Supervisor Travel Required: Little to no travel Work Type: On-site Why Join Community Coffee? At Community Coffee , every cup tells a story. As America’s #1 family-owned and operated retail coffee brand , we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections. Position Overview As a Service Technician, you will be responsible for troubleshooting, testing, repairing, and maintaining brewing and serving equipment in a workshop setting. You play a critical role in ensuring our customers enjoy quality coffee products by keeping equipment clean, functional, and reliable. Key Responsibilities Prioritize and schedule repairs of brewing equipment to meet operational demands Inspect used parts to assess wear and dimensional changes Observe and listen to mechanical devices in operation to diagnose issues Dismantle equipment to access and remove defective components Examine parts for defects, such as changes in form or texture Adjust and calibrate functional comp