Store Lead (Full Time)

Job Description

The Udder Bar is a family owned and operated Ice Cream Parlor located in the West End of Allentown, Pa.  We opened our doors in 2017. We are looking for a dependable, honest, and out-going Leader with great customer service to work 25 to 35 hours a week. If you want to work for a small business and want to be treated like part of the family, than this is the job for you!  Job Description/Responsibilities Must be 18 years of age and can work 25 to 35 hours a week (flexible hours)  Must have lead experience in a fast paced/quick service restaurant  Experience leading a mid-size team (12 to 30 employees) Must have reliable transportation  Food Certification (Preferred not a must)  Experience with inventory procedures  Experience with store processes and procedures  Strong communication skills  Be able to troubleshoot and problem solve issues that arise  Must be able to work days, nights, weekends, and holidays as needed Must be willing to cover shifts as needed Food experience a must  Ability to work effectively under pressure  Be a leader with great organizational skills  Prepare ice cream, milkshake, and sundaes for both customers and third party delivery services Help Train and hire new employees Must be outgoing and hardworking Provide excellent customer service Collaborate with upper management to implement operational improvements Menu Creation  Join our team as a Store Leader, where you will have the opportunity to lead a group of individuals dedicated to providing exceptional service while ensuring operational efficiency.