Automotive Technician

Job Description

Overview Big O Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. Big O Automotive Technicians are titled based on ASE or equivalent certification: Automotive Technician A – 4 or More ASE Certifications Automotive Technician B – 1-3 ASE Certifications Automotive Technician C – No ASE Certifications MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Responsibilities Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures Properly diagnose and repair all customers’ vehicles, performing quality control of all shop functions Train and coach other employees in accordance with all company programs, policies and procedures as directed Maintain the orderly flow of customer service assignment to ensure productivity Extend Big O’s Extra Care Services to all customers Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required Work with store management to ensure the successful accomplishment of budgeted service-related quotas Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing Utilize the company outside purchase program to ensure maximum profitability Timely complete daily Today’s Class Technician and other required training Ensure the consistent execution of the vehicle inspection progr