Front Desk Insurance Coordinator

Job Description

Job Posting: Front Desk Insurance Coordinator at Daybreak Dental Job Description Daybreak Dental, a leader in providing quality dental care, is excited to announce an opening for a dedicated and detail-oriented Front Desk Insurance Coordinator. This full-time position is ideal for individuals passionate about enhancing patient experiences from the first point of contact. Importantly, this is an on-site role at our well-equipped and friendly office. The position will be 4 days to start with the possibility to go to 5 days . Bilingual is a plus! The successful candidate will be instrumental in ensuring all front desk operations are conducted efficiently, with specific emphasis on handling dental insurance and billing processes. Daybreak Dental is committed to providing exemplary services and relies on our front desk team to maintain the smooth operation of all insurance-related activities.  Duties and Responsibilities Provide a warm, professional patient experience from check-in to check-out  Manage appointment scheduling and confirmations to support efficient office flow  Verify insurance eligibility and benefits to ensure accurate billing  Assist with treatment plan presentation and collection of patient co-insurance  Handle phone calls and patient inquiries with empathy and efficiency Requirements 1–2 years of front desk experience in a dental office  Strong knowledge of dental insurance, billing, and verification  Excellent communication and customer service skills  Confidently manage patient calls, texts, and emails  Optimize the schedule to support efficient patient flow and care  Present treatment plans and educate patients clearly and confidently  Verify benefits; submit claims, attachments, and appeals  Collect payments, manage follow-ups, and support case acceptance  Proficiency with