Hearing Instrument Specialist

Job Description

Hear Again America – Urbandale , part of a nationwide network of over 40 Hear Again America clinic locations, is seeking a licensed Hearing Instrument Specialist to join their Urbandale, IA clinic. (Audiologists with strong hearing aid experience may also be considered.) Position Overview: The Hearing Instrument Specialist will focus on delivering personalized hearing aid solutions through patient consultations, device selection, fittings, and follow-up care. This role emphasizes building long-term patient relationships, guiding patients through their hearing healthcare journey, and ensuring successful outcomes with hearing technology. In addition to patient care, the position includes participation in local community outreach and relationship-building efforts to support hearing health education and clinic visibility. The ideal candidate enjoys working directly with patients, is confident discussing hearing aid options and value, and takes pride in helping patients hear better in their everyday lives. Key Responsibilities: Conduct hearing evaluations and in-office consultations for adult patients Recommend hearing aid solutions aligned with patient goals, lifestyle, and communication needs Fit, program, verify, and adjust hearing aids using best-practice protocols Provide counseling, troubleshooting, and ongoing follow-up care to support long-term outcomes Maintain accurate and timely patient records and clinical documentation <