Bilingual Patient Appointment Coordinator

Job Description

Description Be the calm, bilingual voice that guides patients to life-saving breast imaging — M-F, daytime only. Women’s Imaging Specialists is hiring a full-time Bilingual Patient Appointment Coordinator for our Cumming, GA , Scheduling Department. We’re an elite women’s imaging organization with 18 locations and counting across GA & AL, focused exclusively on 3D mammography, breast ultrasound, and bone density. If you’re fluent in English + Spanish, love helping people, and want M-F balance with purpose — join the team where “our passion runs pink.” Why Coordinators choose WIS: • Outpatient, M-F only – Daytime shifts. FREE of weekends, nights, or holidays • Work/Life balance is real – Beautiful Cumming center designed for patients and staff • Benefits start day 61 : Medical, dental, vision + PTO | 401k match up to 4% after 6 months • Make an impact – You’re the first step in early detection. 40-50 patients per day count on you What you’ll do: • Handle high-volume inbound calls – Answer 40-50 calls/day from patients with empathy, verify info, and schedule all routine + diagnostic imaging exams • Own accurate data entry – Schedule in Infinitt + Doctor Connect, update insurance, notate special instructions, and document every call in the patient chart • Coordinate across 18+ sites – Understand custom scheduling requirements for each location and match patients to the right center • Support Spanish-speaking patients – Check Spanish voicemail, return calls, and translate for Billing when needed • Maintain patient flow – Call Worklist/Reschedule/No-Show patients during downtime to keep sites f