Bilingual Talent Advisor

Job Description

Surge Staffing is seeking a Bilingual Talent Advisor (English and Spanish) with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This position is Bilingual (English and Spanish)*** PRIMARY FUNCTIONS & RESPONSIBILITIES: Deliver superb customer service to clients and temporary associates Must have at least 1 year of sales experience Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner Recruit, conduct interviews and follow-up with candidates and temporary associates Successfully and strategically match employee skill sets to customers’ hiring needs Assist in the development of business leads & retention of current clientele Act as a professional and reliable liaison between temporary associates and clients Maximize billable hours to increase market share and branch profits Perform a variety of administrative tasks that support the overall mission of quality performance. Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers Present customers with additional Surge Staffing products and services Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality