Customer Service Representative (Bilingual Spanish/English) - Remote

Job Description

Description Be The Next Customer Service Representative (Bilingual Spanish/English) – Remote Premier NX is the expert in providing Customer Experience Solutions. We are the next evolution for our clients and your career. Our clients include many prestigious brands in food, consumer packaged goods, and beauty care companies. As a Bilingual Spanish/English Customer Service Representative , you will contribute to Premier NX’s success by meeting our client’s service levels. Come join us! Why Work with Us: We are a place for people who love helping others. We provide customer service to some of the nation’s most prominent brands. We are experts in regulated industries and help companies build brand loyalty by providing their consumers with exceptional experiences. Our job is to make a positive impact on a consumer’s life, at every single opportunity. We have a passion for the products we support. We are committed to superior account management and continual improvement. Just as important is our commitment to corporate values. SUMMARY: We are seeking a detail-oriented and customer-focused Bilingual Spanish/English Customer Service Representative to support a well-known global brand in consumer products. The Customer Service Representative is responsible for responding to complex consumer inquiries via phone, email and live chat. The Representative will assist Spanish and English-speaking consumers with order inquiries, product information, shipping updates, refund processing and replacements accurately and efficiently. Hours of Operation