Full-Time Teller: Sun Prairie Branch (Bilingual Required)

Job Description

Overview UW Credit Union is hiring a Bilingual Full-Time Teller to join our member-focused, hardworking team at our Sun Prairie branch. Why This Job Is Right for You Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine? As a Full-Time Teller, you are an essential part of our branch team. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members’ financial goals. Through these interactions, you will build strong and trustworthy relationships with members at your branch. If this sounds like a team and culture you want to join, we want to talk to you! Responsibilities What You’ll Do Welcome and assist members at our Sun Prairie branch, representing UW Credit Union. Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy. Keep a good understanding of all UW Credit Union products and services. Ensure accurate and efficient handling of member requests at the Teller line. Follow UW Credit Union’s Cash Management policies and procedures. Investigate potential errors in Teller transactions and communicate with affected members. Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate. Look for ways to exceed our members’ expectations. Work with your branch team to address member and branch needs. Qualifications What You’ll Need to Succeed High School Diploma or equivalent 1 year of customer service experien