Store Associate - 'The Ordinary' - Wicker Park

Job Description

### WHAT ON EARTH IS DECIEM? We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly, and we’re looking for someone who shares this vision and wants to grow with us! ### WHAT WE’RE LOOKING FOR We are looking for a flexible customer service-oriented Sales Assistant known at DECIEM as Store Associate, to join our “extraOrdinary” team in the Chicago Wicker Park location, to deliver memorable experiences to our customers <3 Experience in the Retail, and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors. This is a 18-hour-a-week position on a part-time basis (3-Days). ### WHAT YOU’D BE DOING IN THIS ROLE * Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM’s vision through excellent service * Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training * Ensure standards for quality, customer service, and health and safety are met * Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products * Manage customer feedback and queries * Assist in maintaining counter standards of cleanliness and organisation * Be aware of and assist in maintaining DECIEM’s merchandising concepts * Ensure tidiness standards are always respected and m…