Field Applications Engineer - Vision Systems - North America (Remote US or Canada)

Job Description

Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions. Tasks Technical Support: Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs. Assist customers with system integration, troubleshooting, and optimization of imaging solutions. Conduct on-site and remote technical training sessions for customers and partners. Application Development: Collaborate with customers to understand their application requirements and develop tailored solutions. Assist in the design, development, and testing of custom applications and solutions. Provide technical guidance and support during the evaluation and implementation phases. Product Expertise: Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits. Stay updated on industry trends, emerging technologies, and competitive products. Act as a technical liaison between customers, sales teams, and solution development teams. Customer Engagement: Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction. Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues. Gather customer feedback and insights to inform solution development and improvement. Sales Support: