FRL Restaurant Manager

Job Description

Restaurant Manager Responsible for managing the overall operations of a Denny’s unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Job Requirements KEY DUTIES/RESPONSIBILITIES: Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; Ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; Identifies and develops internal candidates for management and Team Leader positions. Works with restaurant management team to ensure all facets of “My Promise to You” and the Service Profit Chain are executed; creates a restaurant environment that is “employee friendly,” fun, clean and safe; Takes accountability for motivating and inspiring employees to achieve high performance; t Treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes Denny’s systems, processes, and tools; and complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accoun