Service Supervisor - The Cooper

Job Description

Description General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company’s continued success and that the Company and its employees must embrace common guiding principles in order to realize that success. The Company’s guiding principles are trust, honesty, integrity, and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary to the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise. We expect every employee to: 1. Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and Philosophy 2. Ensure adherence to all company policies and procedures SERVICE 1. Supervise the following service employees: service technicians, carpenters, turnover coordinators, customer service representatives, and pool attendants (where applicable). 2. Supervise all on-site service operations including work orders, turnover service, vehicles, equipment, paper flow, and communication. 3. Supervise service request completion to include the distribution of work order assignments and maintaining an acceptable number and quality of completed work orders to Company standards. 4. Ensure timely completion of all inspections and reports. 5. Review and make recommendations on major equipment acquisitions. 6. Supervise regular annual inspections for the condition of Presumed Asbestos-Containing Materials (PACM’s) and Lead-Based Paint (LBP) where applicable. 7. Oversee the proper organization of the maintenance shop and storage of supplies and tools. 8. Participate in on-call duty as